1. Introduction
SqueakyLeads Network ("we," "us," or "our") operates the website squeakyleads-network.web.app (the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our Platform. By using SqueakyLeads Network, you agree to the terms of this Privacy Policy.
2. Information We Collect
2.1 Information You Provide
When you register, create a profile, or interact with the Platform, we may collect:
- Full name, email address, and phone number
- Profile photo and resume uploads
- Age, experience level, and cleaning skill selections
- Home county and additional county subscriptions
- Company name and address (for Buyer accounts)
- Job posting details, including service type, location, and dates
- Messages submitted through our contact form
2.2 Information Collected Automatically
When you visit the Platform, we automatically collect:
- Device type, browser type, and operating system
- IP address and approximate geographic location
- Pages visited, time spent on pages, and navigation paths
- Referring website or source
2.3 Cookies and Tracking Technologies
We use cookies and similar technologies, including Google Analytics, to understand how users interact with the Platform, improve performance, and measure the effectiveness of our services. See our cookie consent banner for more details and to manage your preferences.
3. How We Use Your Information
We use the information we collect to:
- Create and manage your account
- Match Vendors (cleaners) with Buyers (clients) based on county and skills
- Send job notifications, alerts, and platform updates
- Process county subscriptions and job posting payments via Stripe
- Display your public profile to potential Buyers or Vendors
- Respond to inquiries and provide customer support
- Analyze usage trends to improve the Platform
- Detect and prevent fraud or abuse
4. How We Share Your Information
We do not sell your personal information. We may share your data with:
- Other Users: Your profile information (name, photo, experience, skills, resume) is visible to other Platform users to facilitate job matching.
- Firebase (Google): We use Firebase for authentication, database storage, and file hosting. Google processes your data under their Firebase Privacy Policy.
- Stripe: Payment data is processed by Stripe under their Privacy Policy. We do not store your credit card details.
- Google Analytics: We use Google Analytics to collect anonymized usage data. Google may process this data under their Privacy Policy.
- Law Enforcement: We may disclose information if required by law, legal process, or to protect the safety and rights of our users.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., dispute resolution).
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Opt out of marketing communications
- Request a copy of the data we hold about you
- Withdraw consent for data processing where consent is the legal basis
- Opt out of the sale or sharing of personal information (California residents under CCPA)
To exercise any of these rights, contact us at squeakyleads@gmail.com.
7. California Privacy Rights (CCPA)
If you are a California resident, you have the right to know what personal information we collect, request its deletion, and opt out of its sale. We do not sell personal information. To submit a request, email squeakyleads@gmail.com with the subject line "CCPA Request."
8. International Users (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data based on your consent, our legitimate interests, or contractual necessity. You have the right to lodge a complaint with your local data protection authority.
9. Security
We implement industry-standard security measures to protect your information, including encryption in transit (HTTPS), secure authentication via Firebase, and PCI-compliant payment processing via Stripe. However, no method of electronic transmission or storage is 100% secure.
10. Children's Privacy
SqueakyLeads Network is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If we learn that we have collected data from a child under 18, we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Platform after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or how your data is handled, contact us at:
SqueakyLeads Network
Email: squeakyleads@gmail.com